PRIVACY POLICY
Privacy Policy
Pokersummit Bunglebungles respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website, contact us, or attend our offline poker venue in Surry Hills, Sydney.
This policy applies to all personal information collected through our website, phone, email, in-person interactions, and event bookings. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our services, you consent to the practices described in this policy.
INFORMATION WE COLLECT
Personal Information We Collect
We collect personal information that is reasonably necessary for our business functions. This includes information you provide directly and information collected automatically when you use our website.
- Contact details: name, email address, phone number, postal address.
- Identification details: date of birth or proof of age for our 21+ venue.
- Transaction details: reservation details, event bookings, and payment information.
- Technical data: IP address, browser type, device information, and pages visited.
- Communication records: emails, phone calls, and messages sent to us.
COLLECTION METHODS
How We Collect Personal Information
We collect personal information through various channels when you interact with our offline poker venue, website, or staff.
Directly from you
When you make a reservation, book a private poker event, sign up for updates, or contact us, we collect the details you provide.
Automatically
When you browse our website, cookies, server logs, and analytics tools collect technical information about your device and visit.
From third parties
Payment processors or event partners may share information with us, only with your consent or as required by law.
PURPOSES OF USE
Why We Collect and Use Personal Information
We collect and use personal information to operate our poker room, card lounge, and restaurant, and to provide you with a safe and enjoyable experience.
- To verify your age and identity for entry to our 21+ venue.
- To process table reservations, private event bookings, and payments.
- To communicate with you about your bookings, events, and promotions.
- To improve our website, services, and customer experience.
- To comply with legal obligations, including responsible service of alcohol and anti-money laundering laws.
DISCLOSURE
Disclosure of Personal Information
We do not sell your personal information. We may disclose your information to trusted third parties who assist us in operating our business, or as required by law.
Service providers
Payment processors, booking platforms, IT support, and marketing services may access information as needed to perform their functions.
Legal and regulatory authorities
We may disclose information when required by law, court order, or to protect our rights and safety.
Business transfers
In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
COOKIES & ANALYTICS
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand how visitors use our site.
- Essential cookies: necessary for the website to function, such as remembering your age verification.
- Analytics cookies: help us understand visitor behaviour and improve our content.
- You can control cookies through your browser settings; however, disabling cookies may affect site functionality.
- We use aggregated, non-identifying analytics data where possible.
SECURITY & RETENTION
Data Security and Retention
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
We use secure servers, encryption for data in transit, and access controls. Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When no longer needed, we securely destroy or de-identify personal information.
SecureYOUR RIGHTS
Your Rights and Choices
You have the right to request access to the personal information we hold about you, to ask for corrections, and to make a complaint if you believe your privacy has been breached.
- Access: You may request a copy of your personal information by contacting us.
- Correction: If you believe your information is inaccurate, you can ask us to correct it.
- Complaints: If you have a privacy concern, contact us first. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
- Opt-out: You can opt out of marketing communications at any time.
AGE RESTRICTION
Children's Privacy
Our offline poker venue, card lounge, and restaurant are strictly for individuals aged 21 and over. We do not knowingly collect personal information from anyone under 21.
If we become aware that we have collected personal information from a minor, we will delete it promptly. Age verification is required for entry and for online reservations.
POLICY UPDATES
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements.
The latest version will always be posted on this page with a new effective date. We will notify you of material changes by email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
Effective date: 23 September 2026
PRIVACY CONTACT
Contact Us About Privacy
If you have any questions, concerns, or complaints about this privacy policy or our handling of your personal information, please contact our Privacy Officer.
- [email protected]
- Phone
- +61 452 718 394
- Postal Address
- 78 Campbell Street, Surry Hills, Sydney NSW 2010, Australia
We will respond to your inquiry within 30 days.